Call us at: 972-296-2398

For Towing please call:
J&S Towing 214-333-9420

Finding a Shop You Can Trust

We Take You The Extra Mile!

Bob Minnick

(This information is provided by the Automotive Service Association. See how we measure up...you will be pleasantly surprised!)






  • Start with the most obvious. Is the facility neat and clean? Are employees genuinely concerned with your questions and are their answers direct, to the point and reasonable? (CCC yes!)
  • Look at the credentials of the business and the employees who will service your vehicle. Most shops will post educational certifications or accomplishments and professional business affiliations in their waiting areas. Some affiliations to look for include trade association membership, such as the Automotive Service Association (ASA), and membership in the Better Business Bureau (BBB). Look for certification or education offered by the National Institute for Automotive Service Excellence (ASE), the Inter-Industry Conference on Auto Collision Repair (I-CAR) and the Automotive Management Institute (AMI). (ccc has all available certification)
  • Ask about the equipment used to diagnose and perform the service. Is it up-to-date and are the technicians educated in the proper equipment use? (CCC look around our shop...we are well equipped.)
  • Make sure a written estimate is provided prior to letting the business begin the repair. A good rule of thumb is to request approval on any changes to the original estimate that exceed 10 percent. (We always give an estimate and never perform service or repairs without your approval.)
  • Ask about the shop's warranty. Most automotive service facilities will warranty their parts and labor either in writing or in shop posted announcements. (Our participation in a nationwide warranty service proves our commitment to your safety and satisfaction. By the way, no one has ever needed the warranty to this date on our work. We have repaired vehicles for other shops; but, our repairs have held up.)
  • Ask family, friends and neighbors for their recommendations. Word-of-mouth referrals are the shop's best form of advertising. (Please do!)
  • The items below are points we feel are important and were not included in the ASA document.
  • Avoid the "low-ballers". What is the definition of a "low-baller"? These shops promise "turn-key" services at low prices. For example, they may be able to change your rotor pads on your brakes for $99.00; however, if your brakes are in poor repair and need other parts, i.e. rotors, $99.00 would not cover the parts and labor both. These shops always charge much more than is advertised and usually are more expensive than the shops who provide estimates based on diagnosis of the vehicle.
  • The automotive industry is not required by law to maintain education and certification. See our certifications and remember this is a voluntary effort we make to insure your safety and satisfaction.
  • Honest shops provide value, education, and friendly service. We appreciate your patronage. Come to CCC and experience excellence!